1. Introduction
MMJCardMD ("MMJCardMD," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, services, and related platforms.
This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website, use our services, schedule an appointment, communicate with us, or otherwise interact with MMJCardMD.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with MMJCardMD, we may collect different types of information.
2.1 Personal Information We May Collect
Full name
Email address
Phone number
Mailing address
Date of birth
Account or login information
Government-issued identification information
State of residence
Billing and payment information
Appointment information
Communications with MMJCardMD
2.2 Medical and Health Information
When you use our medical evaluation or certification services, you may provide information relating to your health or medical history, including medical history, health conditions, symptoms or treatment information, medications or treatments, medical documentation, information provided during an evaluation, information relevant to medical marijuana eligibility, and other health information that you voluntarily provide.
Medical information may be subject to additional privacy protections under applicable federal and state laws. Where applicable, MMJCardMD and its healthcare providers will handle protected health information according to the legal requirements that apply to the specific service and entity involved.
2.3 Automatically Collected Information
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information
Clicks and interactions
Approximate location derived from IP address
Technical information about your device
4. How We Use Your Information
We may use information collected through our website and services for purposes including providing requested services, scheduling and managing appointments, conducting or facilitating medical evaluations where applicable, processing payments, communicating with you, responding to questions and support requests, maintaining website functionality, improving our services, monitoring website performance, detecting and preventing fraud or abuse, maintaining security, complying with legal and regulatory requirements, enforcing our Terms and Conditions, and protecting the rights, safety, and property of MMJCardMD and others.
5. How We Use Medical Information
Medical or health information may be used when necessary to provide the requested medical evaluation, certification-related service, or related healthcare service.
Depending on the service, medical information may be accessed by authorized healthcare professionals or service providers who need the information to perform their responsibilities.
Medical decisions are made by the appropriate healthcare professional and are not determined solely by automated systems or payment status.
6. Information Sharing and Disclosure
MMJCardMD does not sell your personal information for money.
Information may be shared with healthcare professionals involved in providing an evaluation or related service.
We may use third-party companies such as hosting providers, payment processors, scheduling platforms, technology providers, customer support providers, analytics providers, security providers, and communication providers. These providers may access information only as reasonably necessary to perform services on our behalf.
We may disclose information when required or permitted by applicable law, regulation, legal process, court order, subpoena, or governmental request.
We may disclose information when reasonably necessary to detect or prevent fraud, protect against security threats, investigate suspected abuse, protect the rights or safety of individuals, or protect MMJCardMD's systems and property.
7. Payment Information
If you purchase a service through MMJCardMD, payment information may be processed by a third-party payment processor.
Depending on the payment method, we may not directly store complete payment card information.
Payment providers may collect and process payment information according to their own privacy policies and terms.
8. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites. Third-party websites and services operate under their own privacy policies. MMJCardMD is not responsible for the privacy practices of third-party websites that we do not control.
9. Analytics
We may use analytics services to understand website traffic and user interactions, including page traffic, navigation, website performance, conversion activity, general audience trends, and technical issues.
10. Marketing and Communications
If you provide your contact information, we may use it to communicate with you about appointments, requested services, account information, customer support, important service updates, and transactional communications.
Where permitted by applicable law, we may also send marketing communications. You may unsubscribe from promotional email communications by using the unsubscribe option included in the message.
11. Data Security
MMJCardMD takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee that information transmitted through the internet will always be completely secure.
12. Data Retention
We retain information for as long as reasonably necessary to provide requested services, maintain business and transaction records, meet legal and regulatory obligations, resolve disputes, enforce agreements, maintain security, and meet applicable healthcare recordkeeping requirements.
Retention periods may vary depending on the type of information and applicable legal requirements.
13. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights to request access to certain personal information, request correction of inaccurate information, request deletion of certain information, request information about how your information is used, opt out of certain forms of marketing, and exercise other rights provided by applicable privacy laws.
Some requests may be subject to legal exceptions or limitations. To make a privacy request, contact us using the information provided below.
14. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, which may include rights to know about personal information collected, access certain personal information, request correction, request deletion, opt out of certain data practices, and limit certain uses or disclosures of sensitive personal information where applicable.
MMJCardMD will process qualifying requests according to applicable California law. The specific rights available to you depend on whether and how the applicable law applies to MMJCardMD and the information involved.
15. Other State Privacy Laws
Residents of certain states may have additional privacy rights under applicable state laws. Depending on the applicable law and circumstances, these rights may include access, correction, deletion, portability, or certain opt-out rights.
16. Healthcare Privacy
Certain information collected through healthcare-related services may be subject to federal and state healthcare privacy laws.
The specific privacy obligations applicable to information may depend on the service being provided, the entity collecting or maintaining the information, the healthcare provider involved, and applicable federal and state laws.
Where applicable, additional privacy notices may be provided to patients.
17. Children's Privacy
MMJCardMD's website and services are not intended for children who are not legally permitted to use the applicable services.
We do not knowingly collect personal information from children in violation of applicable law.
18. Do Not Track
Some web browsers offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track signal. Where required by applicable law, we will honor legally recognized privacy preference signals.
19. Data Transfers
Personal information may be processed or stored in locations outside your state or country depending on where MMJCardMD, its service providers, and healthcare providers operate. When required, appropriate safeguards will be used for applicable data transfers.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we may update the Last Updated date at the beginning of this policy. If changes are material, we may provide additional notice where required by applicable law.
21. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact MMJCardMD:
MMJCardMD
Email: support@mmjcardmd.com
Privacy Requests: support@mmjcardmd.com
22. Medical Privacy Disclaimer
Information provided through MMJCardMD's website may include health-related information. This Privacy Policy explains general website and service privacy practices but does not replace any legally required healthcare privacy notice that may apply to a specific healthcare provider or service.
Where applicable, patients may receive additional privacy information or notices from the healthcare provider responsible for their care.
23. Consent
By using the MMJCardMD website and services, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where consent is legally required for a specific processing activity, MMJCardMD will obtain consent in accordance with applicable law.
Questions about this policy?
Email support@mmjcardmd.com or use our contact form.